Terms of sale

The online store www.les-petites-précieuses-jewelry.fr is operated by the company KOSHEEN SAS with a capital of 205 000 €, having its registered office at 102 Avenue des Champs Elysees, 75008 Paris, registered in the Paris Trade and Companies Register under number 488873944 (hereafter "LPP"). Email: info@digiorgio.fr

ARTICLE 1: SCOPE OF APPLICATION

The present general conditions of sale govern the sale of products presented on the website www.les-petites-précieuses-jewelry.fr (hereinafter the "Site"). Any order implies full acceptance of these terms and conditions of sale which are intended to define the rights and obligations of the parties in connection with the online sale of goods and services offered by LPP. The products offered by LPP are reserved for adults or minors holding parental permission to make an order on the Site.

ARTICLE 2: OFFERS

Our offers of products, services and delivery terms are indicated in Euros and are valid within the limits of available stocks.

ARTICLE 3 : PRICES

3.1 - All prices of our products are indicated in Euros and take into account the French VAT in force. Any change in the VAT rate could be immediately reflected in the prices. These prices do not include shipping costs.

3.2 - In the event of an order to a country other than metropolitan France, you are the importer of the products concerned. For all products shipped outside the European Union and DOM-TOM, the price will be calculated excluding taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and taxes are not under the control of LPP. They are your responsibility to declare and pay them to the appropriate authorities and organizations in your country. We recommend that you obtain information on these aspects from the local authorities in your country.

3.3 - LPP reserves the right to change its prices at any time but the products will be charged on the basis of the rates in effect at the time of registration of orders, as shown on the Site.

3.4 - The products remain the property of LPP until full payment is received by LPP.

3.5 - The products and services sold on the site are reserved for individuals.

ARTICLE 4: METHOD OF PAYMENT

The payment of online purchases is made by credit card via the secure payment platform PayPal. LPP reserves the right to suspend any order and any delivery in case of refusal of authorization of payment by credit card or in case of non-payment. LPP also reserves the right to refuse to honor an order from a customer who has not paid in full a previous order. Unless proven otherwise, the data recorded by LPP constitute proof of all transactions between LPP and the customer.

ARTICLE 5: DELIVER

ARTICLE 6: RIGHT OF WITHDRAWAL

The customer has a period of seven days to exercise its right of withdrawal without having to justify reasons or pay penalties except for the cost of return, since the product is returned to LPP in its original condition and in its original packaging. In this case, LPP will refund the product upon receipt by LPP of the product, complete, in its original condition and original packaging. However, under the provisions of Article L. 121-20-2 of the Consumer Code, goods and objects made to customer specifications or customized at the request of the customer can not enjoy the right of withdrawal and will not be returned or exchanged, except in the case of implementation of the guarantee of defects affecting the object sold.

ARTICLE 13: FORCE MAJEURE

Neither party shall have failed in its contractual obligations, insofar as their execution is delayed, hindered or prevented by an act of God or force majeure. Will be considered as fortuitous event or force majeure all facts or circumstances irresistible, external to the parties, unforeseeable, unavoidable, independent of the will of the parties and which could not be prevented by the latter, despite all efforts reasonably possible. The party affected by such circumstances shall notify the other within ten working days of the date on which it becomes aware of them. The two parties will then meet, within one month, unless impossible due to force majeure, to examine the impact of the event and agree on the conditions under which the execution of the contract will be continued or, if necessary, the order cancelled.

ARTICLE 14: CONDITIONS OF GUARANTEE AND AFTER SALE SERVICE

Any manufacture, whatever the care, the attention given or the quality of the materials used involves, in spite of a rigorous control, risks of imperfection of manufacture which require an appropriate treatment. To this end, and to meet the needs of its customers, LPP has publishedthe following charter, which enables everyone to appreciate the extent and limits of the guarantees provided.

A) GUARANTEES:

LPP jewellery benefits from a double guarantee.

a) Guarantee against hidden defectsThis guarantee is
exercised under the conditions expressly defined
by the law and within the period of recourse set.In the hypothesis of a hidden defect which would affect a jewel of the Brand
LPP, the Company undertakes to replace the article within 4 weeks of the return by the private individual, provided, however, that it is a piece of jewellery still in the Brand's catalogue.Otherwise, a replacement item equivalent in value will be offered.

b) Contractual guarantees.

The LPP jewels are also guaranteed by the company under the conditions specified below, for a period of six months from the date of sale, transaction made on the site.
The guarantee covers possible modifications, alterations, degradations of the jewels inherent to the manufacture or to the nature of the employed material.
Are excluded from the guarantee:
- The degraded articles, damaged by an abusive use or by a use not in conformity with the nature, the coating, the material used by the manufacturer. Contact with detergents, sea or swimming pool water, lacquer, perfumes, acid products or any other liquids likely to alter the coatings, materials or simply to modify the appearance are prohibited.
- The Company reserves the right to assess, at its own discretion, whether the conditions of the contractual guarantee are met, upon receipt of the defective item.1) Exercise of the guarantee:

Prior to and before any shipment, the individual must:- provide proof of purchase, with date and reference.
(invoice or copy of the transaction made on the website .....) - send the article in a specially adapted envelope
to avoid any damage, to the Company's headquarters
.
2) modalities of intervention within the framework of the above guarantees:

- hidden defect :

The Company will proceed with the outright replacement of the defective item within fifteen days, subject to availability in stock.
Otherwise, a delay of three to four weeks will be necessary - contractual guarantee:
When the Company, upon receipt of the jewelry and proof of purchase, dated and referenced will have deemed that the warranty applies, it will proceed as follows:Repair of the item, if technically possible within 3/4 weeks
Replacement of the same item, subject to availability in stock, within 3/4 weeks.

The articles sent by the private individual are at the expense of the latter who also assumes the risk of loss or damage.
The reshipment of the jewels for which the Company will have accepted the implementation of one of the two guarantees above, will be ensured by the supplier and at its expenses.

B) AFTER SALE SERVICE

The Company ensures the after sale service under the restrictive conditions specified below.

This intervention is part of an ongoing and durable commercial relationship

between the client and the supplier intended, in the mutual interest, to facilitate the maintenance of commercial links.

Repairs are invoiced according to the extent of the damage
suffered by the jewel. A minimum fee of 25€ will be applied, including the postal costs of reshipment. The sending of the article for repair implies the acceptance, without any other formality, and the commitment to pay the above-mentioned fixed price. If the cost exceeds the fixed price, the Company will send an e-mail indicating
the amount to be paid and, after confirmation, the jewel will be repaired.
This will be done within 3/4 weeks.
When the jewel is technically or economically irreparable, it will be
scrapped or returned to the professional against payment of postal charges.


APPENDIX: APPLICABLE TEXTS

Article L. 211-4 of the Consumer Code

The seller is required to deliver goods in conformity with the contract and is responsible for any defects in conformity existing at the time of delivery. He is also responsible for defects in conformity resulting from the packaging, the assembly instructions or the installation when the latter was made his responsibility by the contract or was carried out under his responsibility.

Article L. 211-5 of the Consumer Code

To be in conformity with the contract, the goods must: 1° - Be suitable for the use usually expected of similar goods and, where appropriate : - correspond to the description given by the seller and have the qualities that the latter has presented to the buyer in the form of a sample or model; - have the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, particularly in advertising or labelling; 2° - Or have the characteristics defined by mutual agreement between the parties or be fit for any special purpose sought by the buyer, brought to the attention of the seller and that the latter has accepted.